Frequently Asked Questions
What is Send Overnight Mail?
Send Overnight Mail is the easiest, fastest way to send express mail to anywhere in the world, online or offline. You should never have to leave your desk to send express mail, ever again.
How much does it cost?
Costs depend on the number of pages, print options and destination, but typically start at $15.00 for USPS Priority mail. See full pricing information
Do I need to sign up or create an account?
No. No account or signup necessary.
Is there a recurring charge?
No. You will only be charged for the mail you send, nothing more.
What if I need package pickup?
Unfortunately, we currently don't offer package pickup. We can only print and mail uploaded documents.
What if I need my mail sent on Sunday?
Unfortunately we currently do not provide Sunday USPS or FedEx mailing services: you will need to visit a post office near you that has Sunday service. You can search for one using the USPS Post Office Locator
What if I am sending a lot of mail?
Where can I send express mail?
Currently we have support for mail sent and received from the United States. We are working on expanding coverage to other countries: please contact us if you have other needs.
How do you handle payments?
We use Stripe
for all our credit card payments. We also accept Paypal
How do you send the actual mail?
Mail is sent using a selected FedEx service level and fulfilled from one of a nationwide network of locations. The fulfillment request is placed immediately: at checkout you will be informed of any production delays that may occur (typically due to a cutoff for same-day fulfillment).
How do I know my mail was sent?
We will send you an email once your mail has been accepted for fulfillment: this email will include a tracking number for your mail. Typically this will be sent within the next 2 hours after your order was placed.
Are my files safe?
Yes they are! Files you upload are safely stored on our servers, and can never be downloaded. They are only retained until the mail is sent and then they are immediately deleted.
How long do you keep a copy of my files?
Only until the mail is sent and then they are immediately deleted. Any files you upload and delete are immediately deleted as well.
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